Since moving to Vancouver, I’ve been engaged in freelance consultancy on confidential projects with clients from both commerce and the public sector. Activities have included:
- Leadership: planning projects; on-boarding staff; owning client relationships
- Research: both desk and field research, including observations and user interviews; working with cultural and other differences, e.g. First Nations stakeholders and children with learning difficulties; workshops with stakeholders from government and industry.
- Analysis: coding and qualitative analysis, synthesis
- Design: wireframing, design recommendations
- Communication: owning client relationships
I worked on six projects at the IT Innovation Centre:
I was the principal investigator of TRIFoRM, funded by the IT as a Utility Network. The project, a collaboration between computer science and social science, examines factors, metrics and models of user trust of IT systems.
I was the principal investigator of the Digital Police Officer (DPO) project, funded by the Web Science Institute (WSI). DPO involves working with a criminology expert and computer scientists to advance the state of the art regarding the re-identification of criminals when they move between online forums.
I was a co-investigator on PRICE, another WSI-funded project. PRICE is about how we can design and build a hybrid physical-digital timebank to foster inclusive research.
I was the internal team lead as well as the leader of a major work package within the EC FITMAN project, which involved the use of future internet technologies in the context of manufacturing. FITMAN boasted 10 manufacturer partners, from large enterprises such as Whirlpool and Volkswagen to SMEs such as Piacenza (a fabric manufacturer in northern Italy) and TANet (a network of universities, technology centres and businesses in south Wales). I led various deliverables, did research design, data analysis, logic programming and interviews.
I led a major work package within EINS, the EC Network of Excellence in Internet Science. I was responsible for several deliverables including a roadmap, led analysis of disciplinary variation in Internet and Web Science, and supervised an intern.
I contributed to the EC INFINITY project, which works on infrastructures for the Future Internet community. In particular, I led analysis of infrastructures and the efficacy of INFINITY’s online resources.
Projects before 2013
I worked on a Linked Data-driven web portal for the UK photonics community, with Seme4. Aside from the challenge of modelling the domain with RDF schemas, I tackled social and user experience issues, such as acquiring a critical mass of users and supporting individuals in maintaining their data.
Evaluation and redesign of an instrumented kitchen for language learning. I worked at the Newcastle University’s Culture Lab, using the Ambient Kitchen to support language learning in the wild. Among other responsibilities, my role involved making and implementing interaction design decisions based on collaboration with partners in the School of Education, Communication and Languages Sciences and analysis of a large-scale study.
Evaluating design methods and user experiences. I worked at the Eindhoven University of Technology for a year, employed by the EU Desire Network. I compared several design methods and used TAPT to evaluate geosocial experiences, an academic retreat and RePlay workshops.
Developing approaches to understanding and redesigning experiences. My doctoral work in Southampton (with IBM) involved developing and evaluating a method to support software engineers in understanding and replicating experiences. This was motivated by a desire to redesign web-based social interactions and provide those interactions via novel, pervasive channels. I consequently developed a method for analysing and redesigning experiences: TAPT.
A hyperfiction storytelling system. Following an early research interest in hyperfiction, I built StorySpinner, a card-based system for reading hyperfiction and experimenting with pace and other aspects of storytelling. ECS hosts the StorySpinner webpage and you can find my dissertation here (pdf).
Animated code annotator. My undergraduate group project involved developing and evaluating AnnAnn.Net, a tool for teaching and self-study about the development of code.
Pervasive technologies to support students with dyslexia. My undergraduate research project reported on pervasive technologies to aid students with dyslexia (pdf).